- #AUTHENTICATION FAILED ERROR MESSAGE IPAD HOW TO#
- #AUTHENTICATION FAILED ERROR MESSAGE IPAD UPDATE#
- #AUTHENTICATION FAILED ERROR MESSAGE IPAD MAC#
- #AUTHENTICATION FAILED ERROR MESSAGE IPAD WINDOWS#
When you try to sign in, you receive the following error message:Īn error has occurred, invalid SAML token. In the Edit Global Authentication Policy dialog box, click the Primary tab, and then under Extranet and under Intranet, click to select the Forms Authentication check box. In the Primary Authentication section, click Edit next to Global Settings. In the AD FS snap-in, click Authentication Policies. In Server Manager on the AD FS 3.0 server, click Tools, and then select AD FS Management.
#AUTHENTICATION FAILED ERROR MESSAGE IPAD WINDOWS#
If you use AD FS in Windows Server 2012 R2
#AUTHENTICATION FAILED ERROR MESSAGE IPAD HOW TO#
For example, if Windows Integrated Authentication is configured as the primary authentication method, it can remain configured this way.Įnable forms-based authentication by using the steps in the following Microsoft TechNet topic:ĪD FS 2.0: How to Change the Local Authentication Type NOTE: The currently configured authentication methods can remain unchanged. To do this, follow the appropriate steps for the version that you use. To resolve this issue, set up AD FS to use forms-based authentication as the secondary form of authentication.
#AUTHENTICATION FAILED ERROR MESSAGE IPAD MAC#
This prevents Mac clients from logging in as required by the authentication process. In certain AD FS configurations, the administrator may not have forms-based authentication enabled on the AD FS server. User agent string: Mozilla/5.0 (Windows NT 6.3 WOW64) Relying party: Microsoft Office 365 Identity Platform They receive the following error message:Īn error occurred. Users can't sign in if the tenant uses AD FS and forms-based authentication is turned off on the AD FS server. Contact your administrator” message when you try to sign in to an Office app for iOS or Mac To resolve this issue, contact the provider of your non-Microsoft federation server. When AD FS relays this request to the non-Microsoft federation server, it may be unable to interpret this parameter and it may display an error to the user, even before they are asked to sign in. When Mac and iOS Office applications sign in, Azure Active Directory sends a parameter in the sign-in request to AD FS that requests forms authentication. This error can occur in a topology where an enterprise has federated an AD FS server with Azure Active Directory for signing in to Microsoft 365, and also federated the AD FS server with another non-Microsoft federation server such as Shibboleth. More information Issue 1: “Unknown Auth method” message when you try to sign in to an Office app for iOS or Mac Issue 5: The sign-in page continually reappears when you try to sign in to any of the Microsoft 365 apps for iOS or Mac If this does not resolve the issue, contact your administrator and point to this article.
#AUTHENTICATION FAILED ERROR MESSAGE IPAD UPDATE#
Users can update to the latest version of the Mac or iOS apps that are available. Issue 4: “There is problem with your account, please try again later“ error message when you try to sign in to an Office app for iOS or Mac Issue 3: “An error has occurred, invalid SAML token” error message when you try to sign in to an Office app for iOS or Mac To resolve this issue, contact your administrator and point to this article. To resolve this issue, your administrator must contact the provider of your non-Microsoft federation server to verify the configuration. Issue 1: “Unknown Auth method” message when you try to sign in to an Office app for iOS or Mac For more detail, see the sections below the table. In this table, locate the issue that you've encountered, and then consider the corresponding recommendation. This article also contains resources for IT administrators to address reports about Active Directory Federation Services (AD FS) issues that are specific to Office for Apple iOS and Mac platforms. This article contains information about how to troubleshoot problems that affect the ability to sign in to Microsoft Office apps for Mac, iPad, iPhone, or iPod Touch.
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